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| Most orders ship within 48 hours from order date but may take up to 4 days depending on warehouse volume and holidays. Has it been more than 7 days since you ordered? Please allow at least 7 business days before asking about undelivered orders. If you need to have your order to arrive sooner than the estimated date, please send us an email with your name, order number and the date you need your order by. While we cannot guarantee delivery by this date we will try to rush the order so it ships sooner if at all possible. We general recommend ordering 2 weeks in advance to avoid any unforseen delays. |
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| There could be 2 reasons. First, check to see if you are looking at a packing slip or invoice. If you are looking at a green with white stripes packing slip, then the prices shown are the retail price and not what was billed to you. Compare these to our pricing and note your savings! If you have an invoice, please see below for 10 Day Discounts. |
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| To expedite the handling of your order, or if we do not have your products in stock, we may ship your order from various warehouses. We have three primary locations. California, Illinois and South Carolina. Specialty products may also ship from Tennessee, Florida, or Texas. You can determine the order submission date by the Drop Ship number. For example, Drop Ship 1115-A4 was submitted to the publisher/fulfillment center on November 15th 2004. Due to order volume and holidays, each center may have its own processing time of 1-4 days before your order is shipped. |
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| We will often split your order into multiple shipments if we do not have sufficient stock in your nearest warehouse. Does your order have a drop# on it? If so, items that are highlighted in yellow were processed from a different warehouse. It is on the way. Items circled with BO (Back Order) are temporarily unavailable and will be shipped as soon as we receive our next shipment or with your next order. |
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| We are no longer embossing products. |
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| Bibles At Cost is not a wholesale to retail distributor. We sell to the "end-user" only. Therefore, we do not sell to retail book-stores. If you are a retail book store you will need to contact one of our publishers to setup an account. |
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| Bibles At Cost has three primary shipping locations. In order to provide faster delivery we will determine the shiping location depending on available inventory on hand. Average shipping time is 5 business days on average but can take from 2 to 7 business days. We only ship UPS Ground or US Mail and encourage you and your Ministry to plan ahead of time. Did you know overnight shipping usually costs more than the Bibles ordered? The average cost per case of Bibles for overnight shipping is $150. Additionally, orders requesting next day and second day rush require special handling which force us to stop what we are doing and personally deal with this order from processing to fulfillment. It is very common to make mistakes on spur-of-the-moment requests since many details may not be mentioned if you are in a hurry. We always recommend ordering 2 weeks in advance to meet your deadlines, especially during a holiday. If you are ordering in advance and are unsure whether your shipment will arrive on time, please tell us what date you need your order and we will see if we can accomodate that. |
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Our system prices shipping based on the total shipping weight. For a limited time Bibles At Cost will be offering free shipping on all online case lot orders. |
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| You may return all printed scripture, Bibles, New Testaments, Gospels within 30 days. Since non scripture books are special ordered we do not accpept returns or exchanges unless defective. Media (audio/software/video) cannot be refunded, only exchanged for the same item if defective. It is okay for the shrink wrap to be removed but the items must be in new and resalable condition and include all of their promotional materials (ie. free cd rom etc.). Items may not be returned if the item shows wear such as folded, creased or bent pages, handwriting or embossing. Items that cannot be resold will not be refunded or will only be issued a partial credit which will be left to our discretion. Boxed editions must be returned in their original box and cannot show any wear as described above. Most leather editions have their own box. To exchange products, they must meet the same "like new" criteria as described above. Please call for exchanges so we can place your new order and make any special notes. When exchanging, we will always place and bill you for a new order. You will receive credit for the exchange when we receive the original items. Please include an itemized letter with reason for return or exchange and ship to:
Bibles At Cost
Returns
PO Box 1719
Freedom, CA 95019
For additional information regarding returns, please call 1-800-778-8865
Bibles At Cost pays the shipping on case lot orders, however when you return products we only refund less the original cost of shipping. |
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| The New Living Translation is based on the most recent scholarship in the theory of translation. The challenge for the translators was to create a text that would make the same impact in the life of modern readers that the original text had for the original readers. In the New Living Translation, this is accomplished by translating entire thoughts (rather than just words) into natural, everyday English. The end result is a translation that is easy to read and understand and that accurately communicates the meaning of the original text. www.NewLivingTranslation.com! (This is NOT the Living Bible Paraphrase) |
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| We take Visa or MasterCard and debit cards if it has either logo. We also accept check and money orders. To pay by check or money order, simply order online and select the check/money order option. When you complete your order, simply print a copy of the order confirmation and send it in to us with your payment. |
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Software from iExalt may be unlocked to support additional books and translations. If the software you received is missing certain books as advertised in their description, please check to see whether or not you must register your software to unlock them. To register your iExalt software, call 1-800-888-9898 |
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Our website can take orders from any country. However, Canadian residents must order through our Canadian distriubutor. Their website is http://www.biblesatcost.ca , or you may call directly: (403) 281-5421 / (888)-888-4548
If you are in any other country you may place you order on our regular site. Please note that shipping to any destination outside the US will not include free shipping. Shipping will be quoted by e-mail after receiving your order, and we will not process your order until we receive final confirmation and acceptance of charges from you.
For US customers we will only ship within the US. All other customers may ship to any destination. |
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| Our low prices are available to all individuals or organizations so long as they are not resold. |
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| Our hours of operation are 8am-4pm Monday thru Thursday and 8am-3:30pm on Fridays. |
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| No. Bibles At Cost does not have a retail site so we do not allow walk-ins or pickups. |
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| We will make every effort to process and ship your order within one business day following placement of your order. We will also ship from the closest facility to you whenever possible (CA, IL, KS, SC) based on product availability. Delivery takes 5-7 business days. Shipping may take longer during peak holiday seasons. |
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